In early September Greater Pacific was asked come to the rescue of an urgent project! A client needed a drinkware set, including vacuum bottle, 2 mugs and a zippered nylon carry case. The item was intended as a holiday gift for employees of a large company and had to deliver by October 28th. Our customer first went to a domestic supplier for the item thinking this was faster only to be told not enough inventory was available to fill the required number of sets and additional pieces could not be produced by the in-hands date. A desperate client then contacted Greater Pacific. Within 24 hours the project was quoted and confirmed; we could deliver the order for the custom sets via air freight at a great price! Greater Pacific delivered the product early, the distributor and her client were ecstatic with the end product, and the quick delivery created extra time to package and distribute the gifts to ensure delivery to employees in advance of their holiday event.
Client commented: “I truly appreciate how you handled that order. The other supplier was so off base, and no one there really could make it happen for my customer's need date. You listened, questioned, went to bat.....and made it happen seamlessly for me. That's what our customers wants - no drama, and on time delivery. Thanks, Rodney, for your professionalism made this a trouble free order for me, where the client gladly paid for the goods well received.”